
28 May, 2025
FY25 Sustainability Report.
This report reflects Web Travel Groups' management and performance on key environmental, social and governance (ESG) topics identified as material to the business and our stakeholders.
As a global organisation with businesses in multiple countries, strong corporate governance, reducing our impact through sustainable business practices, providing a great place to work for our people and making a positive and impactful contribution to our customers’ lives, and the economies and communities in which we operate, are a key focus.
Our approach to sustainability details how we are working to integrate sustainability throughout our business and our approach and commitment to key sustainability-related topics.
Our Sustainability Report reflects our management and performance on key environmental, social and governance (ESG) topics identified as material to the business and our stakeholders.
For a more complete understanding of the business context, we recommend this report be read in conjunction with Web Travel Group’s Annual Report, Corporate Governance Statement, Modern Slavery Statement and the various Board Charters and corporate policies all of which are available within this website.
Recalibrating environmental, social and governance topics material to our business.
This report reflects Web Travel Group’s management and performance on key environmental, social and governance (ESG) topics identified as material to the business and our stakeholders for the FY25 reporting period (1 April 2024 to 31 March 2025).
In September 2024, the Company’s B2C businesses (Webjet OTA, Cars & Motorhomes (formerly GoSee) and Trip Ninja) were demerged and are now part of Webjet Group Limited. This Sustainability Report relates only to the Company’s ongoing businesses, namely the WebBeds B2B business. Following the demerger, the Company changed its name from Webjet Limited to Web Travel Group Limited. Data included in this report has been rebased to the FY25 year to reflect the changed profile of the Company. Where relevant and comparable, prior trend data has been referenced in the reporting text.
This Report has been prepared in reference to Global Reporting Initiative (GRI) reporting Standards, the Sustainability Accounting Standards Board (SASB), and the Australian Sustainability Reporting Standards (ASRS). All disclosures in this Report have been reviewed and approved by the Executive Leadership Team and the Board as appropriate. Carbon emissions data preparation was externally supported.
You can download or view our 2025 Sustainability Report here. Previous versions can be found on our Governance page.
Our sustainability framework
Our sustainability framework is centered around four key areas.
In FY24, Web Travel Group (as Webjet Limited) undertook an externally supported review which included reviewing global risks, industry trends, a regulatory scan and peer benchmarking. We also engaged with key shareholders and employees to understand their perspective on areas of focus. These steps allowing us to finalise a shortlist of key material topics.
In FY25, following the demerger, we reviewed and reconfirmed our existing and emerging ESG focus areas.
Engaging our People
Maintaining and growing a highly engaged workforce.
Servicing our Customers
Delivering quality customer service to our customers.
Reducing our Impact
Reducing our operational impact on the environment.
Responsible Governance
Maintaining ethical corporate governance processes.
FY25 Focus
Grouped into these four key areas, our key material topics are explained in more detail below
Material Topic
Why this is important to the Web Travel Group
Material Topic
Employee engagement and development
Why this is important to the Web Travel Group
Ensuring our people are engaged in their roles and with the Company’s strategy and values. Our performance is highly dependent on our ability to attract and retain talent, particularly key personnel. High turnover and loss of key staff could impact our operating and financial performance.
Material Topic
Diversity
Why this is important to the Web Travel Group
We believe embracing diversity enhances work culture and drives business success. We seek to develop a culture and systems that support accessibility and diversity in hiring, promoting and managing our people.
Material Topic
Employee Health and Wellbeing
Why this is important to the Web Travel Group
Ensuring the safety of and supporting the wellbeing of our people. Appropriately managing current and emerging concerns in a timely manner, such as protecting physical health and mental wellbeing in an environment of remote working and its associated challenges.
Material Topic
Customer Engagement
Why this is important to the Web Travel Group
Our business relies on strong satisfaction and loyalty from our travel buyer customers. Building and maintaining relationships with our key customers ensures we are able to deliver quality products and services that meet their needs.
Material Topic
Climate Change Risk and Disclosure
Why this is important to the Web Travel Group
Identifying, disclosing, and managing climate-related risks and opportunities that impact our business and our industry partners. This includes collaborating with our supply chain and customers, as well as supporting our partners in making informed decisions that advance sustainable practices within the travel and hospitality sectors.
Material Topic
Business Ethics and Corporate Governance
Why this is important to the Web Travel Group
Building and maintaining an ethical culture of integrity, transparency and accountability at all levels. Having robust policies, systems, leadership, risk management and training in place to prevent misconduct and to enable whistleblowing.
Material Topic
Cyber Security and Data Privacy
Why this is important to the Web Travel Group
Acting to prevent cyber security risks and to protect customer data. This includes the appropriate use of data internally, and the investment and implementation of technology and management systems to support this. The Company complies with a range of legal and regulatory obligations expected from us by bodies such as national data protection agencies.
Material Topic
Responsible Supply Chain Management (Modern Slavery)
Why this is important to the Web Travel Group
Understanding, disclosing and managing sustainability risks in our supply chain, including environmental and social impacts. This includes a focus on mitigating modern slavery risks.
We invite you to review this document in full (available above), in tandem with Web Travel Group’s Annual Report, Corporate Governance Statement, Modern Slavery Statement and the various Board Charters and corporate policies, all of which are available within this site.
The Web Travel Group Board is a strong advocate of good corporate governance. Our corporate governance practices are set out in a number of key documents, policies and charters, which can be accessed on our Governance page.
View Corporate GovernanceThe Web Travel Group is proud to support 40:40 Vision to achieve gender balance in senior leadership by 2030.
WebBeds partners with BeCause – a sustainability technology start-up transforming how companies in travel manage their sustainability data – to scale up the number of properties tagged as ‘eco-certified’ on WebBeds booking platforms.